Leak concerns, repiping, and water-heater service.
Slab leak locating & repair
Tell us whether the issue is near a meter, inside the property, or associated with an earlier finding under the foundation. An observed location helps frame the request without proving the cause.
Water & sewer repiping
Identify the affected system and what has already been recommended. Ask how the proposed work, access, and restoration fit together before agreeing to a repiping scope.
Water heaters
Share the unit information, existing setup, and problem or replacement goal. Confirm installation work and written warranty coverage as well as the equipment.
Bring the results of any meter investigation.
If the city has checked a meter or water near the street, share its findings. That helps identify what still needs attention at your property.
Provide an access contact and someone authorized to approve the work. For urgent plumbing concerns, call to check availability.
Rowlett water-meter leak FAQ
Rowlett directs reports of a leak at the water meter to Utility Billing so a city crew can investigate.
Use the city’s current contact information for that report. If private-property plumbing needs work after the investigation, bring the findings to Kramer.
Read the official city resourceConfirm current requirements with the city or your water provider.