Slab leak locating, sewer repairs, and repiping.
Slab leak locating & repair
Visible symptoms, usage history, and previous findings are useful background. A water bill or damp area does not establish the cause by itself, so explain what has actually been observed.
Sewer repair
Tell us whether a line defect has been confirmed or whether symptoms are recurring without a diagnosis. Include the fixtures involved and any earlier repairs or drain-clearing work.
Water & sewer repiping
Clarify whether the proposed repipe is for water or sewer lines, what is included, and what happens to surfaces opened for access. Keep the completed-work description for your records.
Save documentation after a leak repair.
Keep the dates, description of the work, invoice, and any utility correspondence with the affected water bills.
Garland decides whether an account qualifies for an adjustment. A plumbing invoice documents the repair; it does not approve a billing credit.
Garland leak-adjustment guidance
Garland states that repairs must be completed and water usage must have fallen significantly or returned to normal before a customer submits a leak adjustment for consideration.
Review the city’s current conditions and keep your repair records. An application is a request for consideration, not a guaranteed account credit.
Read the official city resourceConfirm current requirements with the city or your water provider.