Drain cleaning, sewer repairs, and fixture installation.
Drain cleaning
Let us know which drains are having trouble and whether more than one area is involved. Previous work and the timing of recurring symptoms help explain what you are seeing.
Sewer repair
Explain what has been checked at the property or by the utility. Share any findings to explain what remains unresolved.
Fixture installation
For a fixture installation, note the product, room, and existing arrangement. Tell us whether the fixture is customer-supplied and whether any connections need to move.
Property repairs or utility-account help?
Billing questions and public water-service issues belong with the utility provider. For plumbing at your property, share what is affected and any findings the utility has already provided.
When coordinating a visit for someone else, provide the on-site contact and person authorized to approve the work. Confirm the number for arrival and schedule-change texts.
Melissa Utility Billing
Melissa’s Utility Billing department handles account and service-management questions. Its website separately provides the city’s contact route for water and wastewater emergencies.
Use the city contact for its accounts or public-system concerns. For plumbing work at your property, call Kramer with the issue, address, and any information already provided by the utility.
Read the official city resourceConfirm current requirements with the city or your water provider.